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QUESTIONS, ANSWERED.

Everything we are asked, in one place — products, photos, timing, privacy, refunds.

Products.

Is this a template with my photo dropped in?

No. Every piece is composed around your athlete — their photos, kit, colors and sport. AI imaging tools are part of the creative process, and every composition, likeness, spelling, color and detail is reviewed and finished by a person before you see the proof.

Are the printed cards real trading cards?

Yes. Square-cut, UV-coated, 2.5 × 3.5 in cards printed by a professional photo lab in the US, with a free printed Certificate of Authenticity in every shipped package.

Are the corners rounded?

No. The cards are square-cut, the way a card comes out of a pack, UV-coated, 2.5 × 3.5 in, printed by a professional photo lab in the US.

Which poster size should I choose?

18 × 24 sits above a desk or dresser; 24 × 36 holds a wall on its own. Every order includes both sizes as files, so a printed 18 × 24 can be printed again larger later.

What's in the complete set?

27 files and one live page: the poster in two sizes, the card front and back, the certificate, nine social posts, seven wallpapers, the bonus die-cuts, the flip video, and the card's registered page. Printed sets add the printed cards, poster and certificate.

Can I print the files myself?

Yes. The files are PNG at 300 dpi in both sizes, sized for any print shop. Print at 100 %, no scaling.

Photos.

How many photos should I send?

Send 4–10 photos with a clear view of the athlete's face and body. Different angles are better than many similar photos. Game photos, portraits and uniform photos all help.

What if my photos can't carry the likeness?

We tell you before any art is made and ask for stronger photos. If there are none, you get every cent back.

Will it look like my athlete?

Recognizable likeness is the point. We build a reference of your athlete from your photos first and check every shot against it. If it does not look like them, it does not ship.

Can you use our team crest?

Yes — your school or club's own crest, exactly as you send it. We never reproduce league or governing-body marks (NFL, FIFA, NCAA, Olympic).

Sports without numbers.

My athlete's sport has no jersey number.

Cheerleading, gymnastics, swimming, tennis and golf don't wear numbers — their card carries their name and club crest instead. Wrestling, track & field, pickleball and skateboarding get a plain back.

My senior is a cheerleader — no number?

Right. Cheerleading cards carry the name and club crest; the back shows level, title and years instead of a number.

Timing and delivery.

How long does it take?

Digital files within 1–2 business days of your order; printed items ship within 5–7 business days of your order. Both clocks start on the day you order — printing begins the moment you approve the proof, so a proof left waiting moves the ship date by the same amount. Ordering for a senior night date? Add the date — we schedule proofs against real deadlines.

Where do you ship?

Printed and shipped free in the US. Physical and digital orders: US only for now.

Do the printed pieces arrive together?

Digital files arrive first. Printed items ship after you approve the proof and may arrive in separate packages. The cards come from the photo lab in California and the poster from the poster partner in North Carolina, so they usually arrive on different days. Both are tracked.

Ordering for senior night — when do I have to order?

FILES 1 WEEK BEFORE · PRINTED SETS 2 WEEKS · SEALED PACK 3–4 WKS. Add the date at the order and we schedule the proof against it. If nothing printed can make it, order the digital files and gift the note above.

How it's made.

Do I approve it before it prints?

Yes. You receive a proof and approve it before anything is finalized or printed. One revision is included.

Do you use AI?

Yes, as a tool. Every piece is designed by me from the photos you send. AI imaging tools are part of my creative process, and every composition, likeness, spelling, color and detail is reviewed and finished by hand before delivery. Nothing is released as final until you approve the proof. The whole process, check by check, is on the how-it-works page.

What happens to the reference you build of my athlete?

It exists only to check likeness for your order, is never shared, and is destroyed when the order closes. The written policy is at /privacy/biometric.

Privacy.

Will my athlete's photos be posted anywhere?

No. Your athlete's photos are used only to complete your order. They are not posted, shared or used to promote Game Day Edition without separate permission.

What do you never ask for?

A date of birth, the athlete's home address, a school name. We ask for 4–10 photos and the details printed on the card, and nothing else.

How long do you keep the photos?

Deleted 30 days after delivery, or earlier if you ask. The finished artwork is kept 12 months so reprints stay possible. The likeness-check measurement is destroyed when the order closes. The registry record — only what is printed on the card — stays for at least five years.

Refunds and the promise.

What if I'm not happy?

You approve a proof before anything is finalized. If we cannot reach a result you are happy with, we refund every cent you spent. On shipped packages: if anything about the print isn't right when it arrives, we reprint it free or refund you in full — you keep the cards. The full ladder is on the guarantee page.

Can I cancel?

Until you approve the reference set, any time, with a full refund. After proof approval printing starts and the order cannot be cancelled — but a print defect is reprinted free or refunded in full.

Where is a refund paid?

Etsy orders on Etsy; orders placed here, here, within 5 business days of the decision.

Etsy and this site.

Should I order here or on Etsy?

Orders are placed on our Etsy shop. Every card is built and proofed the same way, and your files and your card's page are delivered here.

Where do I order?

Orders are placed on our Etsy shop. Every card, poster and set is built and proofed the same way, and your files and your card's page are delivered here.

I ordered on Etsy — where are my files?

On your order page, linked in your Etsy message after purchase. The full set is larger than Etsy's attachment limit; the card front and flip video are attached on Etsy as well.

Teams.

Can I order for a whole team?

Yes. Email us the sport, roster size and event date — every family orders their own athlete under one team setup, and each card is built and proofed individually.

What does the coach see?

Names and order status. Never photos, never files.

Registry and card pages.

What is the registered card ID on the back?

Every card carries its own registered card ID and a QR code. Scanning it opens the card's page here — the edition, the stats and the season. Customer pages are unlisted unless you choose to make them public.

Can I make the page public, or take it down?

Yes. Email hello@gamedayedition.com from the purchase address with the order number and the card ID. Takedowns are done within 48 hours; other changes within 30 days.

How long will the page stay up?

At least five years from the order; if the studio ever winds down we keep the registry resolving for that period or tell you how to keep a copy.

The QR code opened a "not found" page.

Check the ID on the back of the card or on the certificate — it reads GDE-XX-XXX-YYYY-NN. Mind O versus 0 and I versus 1. Still nothing? Email hello@gamedayedition.com with a photo of the card back.

  • Never posted without your OK
  • Deleted after delivery, on a schedule you can see
  • Parent/guardian consent required